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Discussion topic: Need a better deal

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This message was authored by Row3 This message was authored by: Row3

Need a better deal

My contract is up and I need a better deal to keep the cost down. Can you help? 

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Need a better deal

Posted by a Superuser, not a Sky employee. Find out more

@Row3 wrote:

My contract is up and I need a better deal to keep the cost down. Can you help? 


@Row3 No as we are just fellow customers, to negoatiate a new deal you will have to call customer service.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Need a better deal

Posted by a Superuser, not a Sky employee. Find out more

@Row3 
The best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Need a better deal

Posted by a Superuser, not a Sky employee. Find out more

@Row3  You will need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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