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Discussion topic: My sky go billing account

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This message was authored by Don201281 This message was authored by: Don201281

My sky go billing account

My sky go account has not cleared and it said it takes up to 24 hours I paid 60 which would leave me with 20 something to pay can u sort it out please
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This message was authored by daveNOS This message was authored by: daveNOS

Re: My sky go billing account

Posted by a Superuser, not a Sky employee. Find out more

@Don201281 The forum is manned mainly by fellow customer so no-one here can sort anything account related out, if your service is restricted due to missed payment then its highly likely that it won't be reinstated until the balance is cleared in full.

 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My sky go billing account

Posted by a Superuser, not a Sky employee. Find out more

Also if you make a payment on a weekend, it can't be processed until Monday as banks don't process payments over a weekend.

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This message was authored by caesarome This message was authored by: caesarome

Re: My sky go billing account

Posted by a Superuser, not a Sky employee. Find out more

@Don201281 

There is no such thing as a Sky Go billing account as Sky Go is an additional service for TV customers so if you failed to pay your bill on time and your services have been restricted your TV service will be restored when the payment has been cleared which will not be until Monday at the earliest.

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