My sky app

[JAYVE]

Since the Sky Q outage I can't sign into my sky app.  It asks for my postcode.  I have put it in but states error occurred.  I have tried with and without the space.  With capitals and without.  I don't have a 0 in my postcode 

[MightyQuinn · Accepted solution]

Hi @JAYVE   Have you tried deleting the App, rebooting your device and then reinstall it again?

[JAYVE]

It's OK.  Switching phone off then uninstalling and re installing has worked