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Discussion topic: My payment is not showing

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Avatar for Cristina97
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This message was authored by: Cristina97

Message posted on ‎17 Dec 2025 11:38 AM

My payment is not showing

I did a payment of £300 but no was any changes on my monthly bill and no decrease full amount 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎17 Dec 2025 11:42 AM

Re: My payment is not showing

Posted by a Superuser, not a Sky employee. Find out more

@Cristina97 

If you just made a manual payment it may have gone as a credit to be used against future bills and not a one off payment off the device. Check future bills to see if that's the case. 


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