My package has gone up considerably this recent month and i have not been informed

[Harrowby]

My monthly bill has gone from £59 to £78 with no contact 

[Daniel0210]

@Harrowby 

That's normal. A discounted deal may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This might also help to explain
https://www.sky.com/help/articles/been-overcharged

[Harrowby]

Hi I was in discussion with you earlier regarding my end of contract with you to see if you could  offer a discount as we are on a low income and have been a loyal customer of yours 

[Daniel0210]

@Harrowby 

I have merged your latest post to your original thread. No need to start a new one. 

You aren’t talking to Sky Customer Services here. This is a forum whereby customers try to help other customers. Your query has already been answered.