17 Jan 2025 08:20 AM
17 Jan 2025 08:28 AM
Posted by a Superuser, not a Sky employee. Find out moreWhat TV service did you order? Certainly broadband has a lead in time of a minimum of 2 weeks.
You aren’t contacting Sky Customer Services on here. We are mainly customers trying to help other customers so Sky won't respond to you on here. If the app says contact Sky you'll need to give them a call.
17 Jan 2025 08:34 AM
Oh OK Daniel, thanks.
I ordered the TV stream box and broadband.
When logged into app, it says issue with online TV order, please contact sky.... and I have been for the past 24hours. Pathetic customer service.
I'm just going to cancel, because its shockingly bad customer service. And it's only day 2. I'd be able to speak with the man on the moon before an actual person in sky... Great to have there hand out looking to sign you up.
Thanks Daniel.
17 Jan 2025 08:36 AM
Posted by a Superuser, not a Sky employee. Find out moreYou'll still need to call Sky to cancel so see what they say is the issue.
No problem. Browse or search to find help, or start a new discussion on Community.
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