My order

[PaulSol]

I made a new order yesterday but all my account has been set up incorrectly so i cant see the status - i need help putting an email address and id into a sky log on

[caesarome]

@PaulSol 

What did you order ?

How has it been set up incorrectly ?

[PaulSol]

The account id  has the wrong email address

[MightyQuinn]

Hi @PaulSol   I don't know if the Sky ID Help Pages will assist you.

[PaulSol]

I need someone to call me to explain and rectify

[MightyQuinn]

---

@PaulSol wrote:

I need someone to call me to explain and rectify

---

Hi @PaulSol   Nobody will call you, this is not Sky customer services, Please see Welcome below for information about this community forum.

[caesarome]

---

@PaulSol wrote:

The account id  has the wrong email address

---

@PaulSol 

Is this an email address you use to sign into the account ?

[PaulSol]

Yes howni have signed in is how i need to be set up as so i can see my order status etc

[caesarome]

Is your account linked as per this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services