My mobile bill

[Imogen+Owen]

Hello I've received an email saying my phone bill is completely paid off but I'm still getting a bill for this month? Am I paid off or not? 
Thankyou 

[Daniel0210]

@Imogen+Owen 
This is a customer ▶️ customer discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here.

Could this bill be for the data plan?

[Imogen+Owen]

Erm I'm not sure I got it out years ago..: and it said I'm paid Upto date and won't need to pay anything else but when I check online I still owe £16.50 

[Daniel0210]

@Imogen+Owen 

This link explains how to locate your mobile contract which may assist you...

https://www.sky.com/help/articles/sky-mobile-contracts