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Discussion topic: My internet is not working.

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Avatar for Angel41
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This message was authored by: Angel41

Message posted on ‎30 Dec 2025 05:22 PM

My internet is not working.

My internet is not working. I paid everything and it says it's blocked and I don't understand why

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎30 Dec 2025 05:46 PM

Re: My internet is not working.

Posted by a Superuser, not a Sky employee. Find out more

@Angel41 

Was it suspended due to a bill not being paid so is this what you are saying has happened because if it is then as well as paying it in full you do also need to setup your monthly payment again.

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎30 Dec 2025 06:00 PM

Re: My internet is not working.

Posted by a Superuser, not a Sky employee. Find out more
@Angel41 wrote:

I paid everything 

When and how late?

 

If you paid today then you may get lucky if the payment clears tomorrow, if not it will be next year.

I am just another Sky customer and my views are my own even if you don't like the answers
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