02 Apr 2024 06:45 PM
02 Apr 2024 06:49 PM
Posted by a Superuser, not a Sky employee. Find out more@Marc27 Did you compare your previous bill to your current bill? Has a discount ended? It could also be the annual price rise due every April.
02 Apr 2024 06:52 PM
02 Apr 2024 06:52 PM
Posted by a Superuser, not a Sky employee. Find out more@Marc27
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future
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