Discussion topic: My bill has gone up
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Message posted on 02 Jul 2024 08:55 PM
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My bill has gone up
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Message posted on 02 Jul 2024 08:56 PM
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Re: My bill has gone up
@Shareef24
Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If your discounts have ended you will need to contact Sky to try to negotiate a new deal or potentially amend your package which will require another 24 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 02 Jul 2024 10:53 PM - last edited: 02 Jul 2024 10:54 PM
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Re: My bill has gone up
Without knowing which product you are referring to, £27 as a discount rate within a minimum term reverting to £35 at the end of that period is entirely plausible.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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