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Discussion topic: My bill has gone up

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This message was authored by: Shareef24

My bill has gone up

My package was £27 now it's gone up to £35 seems to me something is not right
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This message was authored by: Daniel0210

Re: My bill has gone up

Posted by a Superuser, not a Sky employee. Find out more

@Shareef24 
Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended you will need to contact Sky to try to negotiate a new deal or potentially amend your package which will require another 24 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: TimmyBGood

Re: My bill has gone up

Posted by a Superuser, not a Sky employee. Find out more

@Shareef24 

 

Without knowing which product you are referring to, £27 as a discount rate within a minimum term reverting to £35 at the end of that period is entirely plausible.

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