My bill account keeps changing

[Emma230464]

Why is my tv bill being changed every month it was £21.00 June then £22.00last month now its £37.00 not happy about this if u dont sort it i will be leaving sky

[PandJ2020]

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@Emma230464 wrote:
Why is my tv bill being changed every month it was £21.00 June then £22.00last month now its £37.00 not happy about this if u dont sort it i will be leaving sky

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Sounds like your discounts have expired.  The initial pro-rata increase followed by undiscounted charges.

If you want to 'sort it' then you'll have to contact Sky to either negotiate a new deal or give notice to leave.

[Daniel0210]

@Emma230464 
Apart from the inevitable annual price increase each April for UK customers, the usual reason for a bill increase is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.