I purchased a sky glass tv as a new customer a couple of weeks ago. Since then I have never been able to access anything on my account (it says I'm not a customer) I've tried phoning up and was told that once my tv was delivered and set up then so would my account and app. However it's been a week since I took delivery and I'm still unable to access anything. I received an email today about a welcome gift however I cannot access that either. I'm not sure what else to do!
Posted by a Superuser, not a Sky employee. Find out more
@Tamara1997 Have you called and spoke to Sky since your TV was installed ?
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