Discussion topic: My account isn't working

This message was authored by: Tamara1997 · ‎14 Oct 2024

I purchased a sky glass tv as a new customer a couple of weeks ago. Since then I have never been able to access anything on my account (it says I'm not a customer) I've tried phoning up and was told that once my tv was delivered and set up then so would my account and app. However it's been a week since I took delivery and I'm still unable to access anything. I received an email today about a welcome gift however I cannot access that either. I'm not sure what else to do!

This message was authored by: caesarome · ‎14 Oct 2024

@Tamara1997
Have you called and spoke to Sky since your TV was installed ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: My account isn't working

My account isn't working

All Replies

Re: My account isn't working

Was this discussion not helpful?

Search Sky Community

Start a new discussion