My Package and individual costs

[sebmerle]

Your website is very confusing.  I would just like a list of everything I am currently paying for with a cost associated with each item.  This is probably detailed on my bill but I would like to see what I don't need as the cost is getting quite high each month and I am not able to take advantage of all that is available to me.

[Mark39]

@sebmerle we're a customer Community - we're not Sky.

Your bill or the email Sky sent you confirming what you signed up to would be where to look.

[DaveDrizen]

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@sebmerle wrote:

Your website is very confusing.  I would just like a list of everything I am currently paying for with a cost associated with each item.  This is probably detailed on my bill but I would like to see what I don't need as the cost is getting quite high each month and I am not able to take advantage of all that is available to me.

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If you look at you bill either on the my Sky app or by logging  in to your account on the Sky web site. You will see list of all of what package consists off. Each item is individually priced showing you the list price,  what discount you get on them and when that discount ends and the price you actually paying for it each month plus the grand monthly total at the bottom. If  there are items on there that you  don't actually use, you can easily see how much you would save by cancelling that iteam. If you want to cancel any thing  just call customer services to give 31 days notice. However if a item on a minimum term which you can see on your bill with the end date of that term, you will not normally be able to cancel that item till then,  unless Sky agree and then would probably be liable to a termination fee,

[Me134]

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@DaveDrizen wrote:

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@sebmerle wrote:

Your website is very confusing.  I would just like a list of everything I am currently paying for with a cost associated with each item.  This is probably detailed on my bill but I would like to see what I don't need as the cost is getting quite high each month and I am not able to take advantage of all that is available to me.

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If you look at you bill either on the my Sky app or by logging  in to your account on the Sky web site. You will see list of all of what package consists off. Each item is individually priced showing you the list price,  what discount you get on them and when that discount ends and the price you actually paying for it each month plus the grand monthly total at the bottom. If  there are items on there that you  don't actually use, you can easily see how much you would save by cancelling that iteam. If you want to cancel any thing  just call customer services to give 31 days notice. However if a item on a minimum term which you can see on your bill with the end date of that term, you will not normally be able to cancel that item till then,  unless Sky agree and then would probably be liable to a termination fee,

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To add to this, some items (Disney+, HBO etc) are in Marketplace rather than on your bill. You can change some of them yourself.