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Discussion topic: My Bills gone up

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This message was authored by Birling This message was authored by: Birling

My Bills gone up

My bill has increased by £8.00 . Why? I haven't changed anything.

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This message was authored by caesarome This message was authored by: caesarome

Re: My Bills gone up

Posted by a Superuser, not a Sky employee. Find out more

@Birling 

This might help to explain it:

https://www.sky.com/help/articles/been-overcharged


It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.

 

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:


https://www.sky.com/help

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My Bills gone up

Posted by a Superuser, not a Sky employee. Find out more

@Birling 

Recent posts indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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