Discussion topic: Mrs

This message was authored by: DSwyer · ‎28 Oct 2024

Set up a new 24 month contract last week , I spoke to Dilib, he gave me a discount on the admission fee. Instead of £20 he agreed to an admission fee of £10. I see on my next bill I have been charged £20.

This message was authored by: caesarome · ‎28 Oct 2024

@DSwyer

What did you sign up to ?

What do your future bills show as the first one can always be higher as it usually covers more than 4 weeks.

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This message was authored by: lettice · ‎28 Oct 2024

Is that the administrations fee?

It is normally £20 and can be applied to TV and broadband bill changes.

If the discount has been applied, it will still show as £20 and later show a refund of the £10 on your bill.

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