@AlecJoan I'm sorry for your loss. You would need to contact Skty as per the link here if the account is in their name Inform us of the death of an account holder | Sky Help | Sky.com | Sky Help | Sky.com
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
