@Kamal6 wrote:
I cancelled my Sky broadband package last month (July) & am showing a credit on my account and I was just wondering the easiest way to get this refunded to my bank account?
@Kamal6
Last month was April!
Refunds should take about 6 weeks from your last day of connection, but posts on here suggest in some cases they’re taking longer. If your payment method has been cancelled Sky will have to manually raise a cheque via a back office team and post it to you so it’ll it further delayed.
We can potentially help you get it refunded within 3-5 working days via the Messaging Team on here if you wish.
Let us know on this thread if you want to do that but please confirm in your reply if the payment method is still active.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
