Discussion topic: Mr
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Message posted on 07 May 2025 09:20 AM
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Mr
Hi my name is Jasvir singh .Actuall I need all my 8 months sky tv bills .its very urgent .I joined EE network full package but still I paid to sky .i paid both sides .now Ee said if I provide them all my sky tv bills than I can get my money back.plz send me all my bills .thanks
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Message posted on 07 May 2025 09:30 AM - last edited: 07 May 2025 10:17 AM
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Re: Mr
@Jasvirsingh You're not contacting Sky customer services by posting here. You can see all your bills in your Sky account either through the mysky app or online https://www.sky.com/bill
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 07 May 2025 10:12 AM
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Re: Mr
Also worth noting that if you switched from Sky to EE, EE are only able to cancel your broadband service with Sky, they cannot cancel a TV subscription with Sky.
You need to proactivelyt contact Sky and give notice for the TV side of your contract. If you are still within a minimum term contract Sky have the right to refuse early termination or set a early termination charge which will essentially be the rest of your minimum term paid in one large lump sum. If you are outside your minimum term contract you still need to give Sky 31 days notice to cancel.
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