This discussion topic has been answered Discussion topic: Mr
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Message posted on 04 Mar 2026 12:07 AM
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I have made a payment of £40 this morning but still the net is not working
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Message posted on 04 Mar 2026 10:16 AM
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If your broadband has been restricted due to the bill not being paid then as well as paying the bill in full you do also need to setup your payment method again then once you have done this you are waiting for the banks to clear the payment you made before it will be restored.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 04 Mar 2026 10:16 AM
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If your broadband has been restricted due to the bill not being paid then as well as paying the bill in full you do also need to setup your payment method again then once you have done this you are waiting for the banks to clear the payment you made before it will be restored.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Mar 2026 10:21 AM
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Re: Mr
And additionally if your payment is 2+ weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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