Discussion topic: Mr michael geehan
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Message posted on 12 Aug 2026 10:57 AM
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Mr michael geehan
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Message posted on 12 Aug 2026 10:58 AM
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Re: Mr michael geehan
This forum is primarily customer-to-customer help, you're not talking to Sky support
Message posted on 12 Aug 2026 11:00 AM
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Re: Mr michael geehan
@Michaelgeehan56
The usual reason for a bill increase (apart from the inevitable annual price rise each April), is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.
’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.
See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 12 Aug 2026 11:02 AM
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Re: Mr michael geehan
Hi @Michaelgeehan56 What is the full story, it is recommended to never make a manual payment unless directed by Sky as they simply go on as a credit for your next bill and not the one that is due. Please see Welcome below for information about this public community.
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