10 Apr 2024 08:15 AM
I am due to move out of my parents house in the next 2 weeks and now have a set completion date I am moving from.
My parents currently have sky tv and broadband and wish to keep their current plan in place. I currently have sky mobile registered to the same address as my parents, when looking to arrange to new broadband at the address I will be moving to it is asking if I consent to change the plan at my current address, if this nothing of concern or is there a way around this so I can arrange broadband at the address soon to be my own without affecting the plan in place currently at my parents address. ( my parents plan is not under my sky account )
any advise or help is greatly appreciated.
10 Apr 2024 10:00 AM
Posted by a Superuser, not a Sky employee. Find out more
@Cameron2024 wrote:my parents plan is not under my sky account
You probably to need call Sky to do this manually - as the system recognises that is broadband supplied at your current address on your account.
Bear in mind the lead time means you are unlikely to be provisioned until after you have moved in.
10 Apr 2024 10:00 AM
Posted by a Superuser, not a Sky employee. Find out more
@Cameron2024 wrote:my parents plan is not under my sky account
You probably to need call Sky to do this manually - as the system recognises that is broadband supplied at your current address on your account.
Bear in mind the lead time means you are unlikely to be provisioned until after you have moved in.
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