Discussion topic: Moving into care home

This message was authored by: Steveh118 · ‎07 Jul 2023

Hi,

I am writing this on behalf of my Mum In Law who has just moved into a care home after

recently needing 24/7 care.

I have authority on her account and note that her BB is out of contract, but her TV has until

Dec 23.

How do I go about cancelling her services as she longer has any need for them and will

there be any costs associated with it ?

This message was authored by: SKY1992bf · ‎07 Jul 2023

@Steveh118 you need to register your mother in law's account and send all the necessary POA paperwork to sky accessibility

https://www.skyaccessibility.sky/

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Steveh118 · ‎07 Jul 2023

Hi,

Thanks for your reply.

Do you mean by registering creating a online sky account ?

As we have had one for quite a few years.

This message was authored by: SKY1992bf · ‎07 Jul 2023

@Steveh118 wrote:
Hi,
Thanks for your reply.
Do you mean by registering creating a online sky account ?
As we have had one for quite a few years.

No , details on how to register can be found on the link posted above

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Steveh118 · ‎07 Jul 2023

OK Thanks

Discussion topic: Moving into care home

Moving into care home

All Replies

Re: Moving into care home

Re: Moving into care home

Re: Moving into care home

Re: Moving into care home

Was this discussion not helpful?

Search Sky Community

Start a new discussion