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This discussion topic has been answered Discussion topic: Moving house

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This message was authored by: ChloeG24

Moving house

I would like go cancel my plan after May 1st 2026 as I am moving home 


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This message was authored by: Daniel0210 Answer

Re: Moving house

Posted by a Superuser, not a Sky employee. Find out more

@ChloeG24 wrote:

Just broadband 


@ChloeG24 

May the 1st is only two days away. 

To cancel Sky Broadband and Sky Talk the below link explains the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: MightyQuinn

Re: Moving house

Posted by a Superuser, not a Sky employee. Find out more

Hi @ChloeG24   I'm afraid that you are only telling other customers here. Please see Welcome below. To cancel your services you need to contact Sky.

https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription

This message was authored by: Daniel0210

Re: Moving house

Posted by a Superuser, not a Sky employee. Find out more

@ChloeG24 

Is this for a TV subscription, Broadband & Sky Talk, or Mobile?

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Topic Author
This message was authored by: ChloeG24

Re: Moving house

Just broadband 

This message was authored by: Daniel0210 Answer

Re: Moving house

Posted by a Superuser, not a Sky employee. Find out more

@ChloeG24 wrote:

Just broadband 


@ChloeG24 

May the 1st is only two days away. 

To cancel Sky Broadband and Sky Talk the below link explains the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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