Discussion topic: Moving home
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Message posted on 24 Oct 2025 05:56 PM
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Moving home
Sky cancelled my broadband service when I was moving home on the day I spoke to them in error. It should have been on 31 October 2025. That left me with no broadband or landline for 4 weeks. Without these services it was a nightmare to move home.
They offered in total £50 credit. I suggested they cancel my streaming service without penalty but was denied.
Do I have any recourse?
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Message posted on 24 Oct 2025 07:18 PM
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Re: Moving home
@Mikey38 wrote:
I suggested they cancel my streaming service without penalty but was denied.
Do I have any recourse?
For your TV service nope as they are within their right to not let you cancel this early if you are still in the minimum term of a contract.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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