Discussion topic: Default notice on my credit file after fraudulent phone ordered in my name!

This message was authored by: ChrisPagey · ‎20 Oct 2025

Does anyone from sky monitor these posts as I have an urgent situation!

Somebody fraudulenty aquired a mobile phone in my name and after many hours of attempts to resolve I was told by the SKY FRAUD team that the default would be removed immeduately months ago.

Well I have just applied for a remortage and this has not been done, can anyone give any further advice on how to resolve please?

This message was authored by: PandJ2020 · ‎21 Oct 2025

@ChrisPagey wrote:
Does anyone from sky monitor these posts as I have an urgent situation!

No one from Sky is likely to make contact via a post on the forum. You'll need to persevere in contacting them.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: caesarome · ‎21 Oct 2025

@ChrisPagey

You could try putting in a complaint:

https://www.sky.com/help/articles/how-to-make-a-complaint

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Discussion topic: Default notice on my credit file after fraudulent phone ordered in my name!

Default notice on my credit file after fraudulent phone ordered in my name!

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Re: Default notice on my credit file after fraudulent phone ordered in my name!

Re: Default notice on my credit file after fraudulent phone ordered in my name!

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