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Discussion topic: Moving home feature isn't working
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This message was authored by: David0906
Message posted on 27 Aug 2025 01:22 PM
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Moving home feature isn't working
I've put in all the information about our move, gone through the various steps and then pressed confirm. Then I get a white screen where the tab says "error". I've tried speaking with the chatbot and calling the phone line but all I'm getting is automated nonsense that doesn't help at all - any able to assist? Thanks
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 27 Aug 2025 04:07 PM
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Re: Moving home feature isn't working
Do you have a Sky Talk landline or Sky mobile phone because if so the number to call is just 150 and when you do remain silent when asked anything by the bot
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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