Moved home due to relationship break down and have no access to my sky equipment but still paying.

[Pinky7]

Moved put of home due to relationship break down. I have no access to my sky equipment and I am still paying the monthly bill. What should I do?

[PandJ2020]

Who is the account holder?

[Pinky7]

I am the account holder

[Daniel0210]

@Pinky7 

Perhaps a mutual friend or family member could collect the equipment on your behalf? 

[Pinky7]

Its not possibly unfortunately or I would have done that. 

I dont think sky will let me cancel my contract. 

[Daniel0210]

@Pinky7 
To cancel your TV subscription fully, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll normally have to pay the remainder of your discounted term).

Still contact Sky direct. They must see these circumstances on a fairly regular basis. 

[Pinky7]

Thank you for your help. I will try and ring them and see if they can help.

[caesarome]

@Pinky7 

If you are not in a minimum term of a contract then you are free to contact Sky about cancelling but the issue you will have is getting the equipment to return.