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Discussion topic: Moved Home!

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andrew1883
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This message was authored by andrew1883 This message was authored by: andrew1883

Moved Home!

‎11 Feb 2023 02:48 PM

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I  have recently moved home of my own accord as there was a dish already at my new home? I need to change my address and set up a new DD but sadly having searched though all the boxes i seem to have lost my sky ID Card. I still have my equipment but how do i get a replacement card and change my address? I have tried to search the sky website to no help?
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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Moved Home!

‎11 Feb 2023 02:50 PM

Posted by a Superuser, not a Sky employee. Find out more

@andrew1883  What you should have done is call Sky to do a home move before you moved, you'll need to now call them to see if they will send a new card and upate your address details.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Moved Home!

‎11 Feb 2023 02:56 PM

Posted by a Superuser, not a Sky employee. Find out more

@andrew1883 have you checked for a signal from the dish at your new home?

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