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This discussion topic has been answered Discussion topic: Move from sky digital subscription & Netfix to single sky broadband/TV package

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This message was authored by: Hamiltjt

Move from sky digital subscription & Netfix to single sky broadband/TV package

I am looking to subscribe to sky BB & TV (inc Netflix). I currently have a Sky Digital (satellite/box) subscription at £5 per month for basic access. Will this cease automatically when I get sky BB/streaming service?

 

In addition I have Netflix, but will need account details transfering to sky, so we dont paying twice

 

Please advise on the steps I need to take to make the single payment sky possible, so I can amend existing subscriptions. 


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This message was authored by: MarkGoldsmith Answer

Re: Move from sky digital subscription & Netfix to single sky broadband/TV package

Posted by a Superuser, not a Sky employee. Find out more

@Hamiltjt wrote:

I am looking to subscribe to sky BB & TV (inc Netflix). I currently have a Sky Digital (satellite/box) subscription at £5 per month for basic access. Will this cease automatically when I get sky BB/streaming service?

 

In addition I have Netflix, but will need account details transfering to sky, so we dont paying twice

 

Please advise on the steps I need to take to make the single payment sky possible, so I can amend existing subscriptions. 


When you order Sky Stream or Glass, that will automatically cancel any Sky + or Sky Q subscription as you can't have the both platforms at the same address.

 

For Netflix, you need to ensure you link your Sky account with your Netflix account in order to not be charged: https://www.sky.com/help/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-using-net... 

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Move from sky digital subscription & Netfix to single sky broadband/TV package

Posted by a Superuser, not a Sky employee. Find out more

@Hamiltjt wrote:

I am looking to subscribe to sky BB & TV (inc Netflix). I currently have a Sky Digital (satellite/box) subscription at £5 per month for basic access. Will this cease automatically when I get sky BB/streaming service?

 

In addition I have Netflix, but will need account details transfering to sky, so we dont paying twice

 

Please advise on the steps I need to take to make the single payment sky possible, so I can amend existing subscriptions. 


When you order Sky Stream or Glass, that will automatically cancel any Sky + or Sky Q subscription as you can't have the both platforms at the same address.

 

For Netflix, you need to ensure you link your Sky account with your Netflix account in order to not be charged: https://www.sky.com/help/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-using-net... 

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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