Discussion topic: Monthly payment incorrect
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Message posted on 30 Sep 2026 09:49 PM
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Monthly payment incorrect
Aftera discussion with sky today i was told my new contract for broadband would be 24.50 a month which i sgreed to.Then i checked on my account which says £47 a month.I do not want to pay more than £24.50 a month Can someone contact me please
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All Replies
Message posted on 30 Sep 2026 10:04 PM
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Re: Monthly payment incorrect
@Marie271 wrote:Can someone contact me please
Sky are unlikely to contact you from a post on a customer forum.
Best to call them in the morning if it doesn't update.
Message posted on 30 Sep 2026 10:05 PM
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Re: Monthly payment incorrect
Nobody will contact you due to you posting on here as we are customers who help each other.
If your next bill is due to be paid in the next 14 days or less then it is to late for this new price to be applied to it so if this is the case have you looked to see what your future bills show ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Sep 2026 10:07 PM
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Re: Monthly payment incorrect
Yes future payment£47 but i was offered £24.50 and agreed that price
Message posted on 01 Oct 2026 05:02 AM
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Re: Monthly payment incorrect
As you only agreed this yesterday it can take a few days for the new price to be reflected in your future bills.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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