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Discussion topic: Monthly direct debit goes dearer

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This message was authored by: CliffElliott

Monthly direct debit goes dearer

20th Feb sky took £118.96 . 20tu May sky took 161.65 Why 

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This message was authored by: Daniel0210

Re: Monthly direct debit goes dearer

Posted by a Superuser, not a Sky employee. Find out more

@CliffElliott 
If you haven’t recently changed your subscription, prices go up for either the annual price increase (April in the UK), when your discounts have ended, or a combination of the two.

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.

Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: caesarome

Re: Monthly direct debit goes dearer

Posted by a Superuser, not a Sky employee. Find out more

@CliffElliott 

An increase like that which is due accross two bills is usually because a discount you have had on your account has ended. So now is the time to contact Sky to see if they will offer you another one if you will agree to a new 24 month contract.

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