Monthly charge is to much for me

[Alli56]

Hi I need your help in lowering my monthly charge way way to hight for me, especially being a widower, I need need a great deal with you or I'll have to think again as I just can't afford this extremely high price. Thank you please work your magic as I know you can, I've been with you 25+ years .either in my late husband's name and mine, look forward to see what you can do, as ive been very loyal to sky. Best wishes Allison white

[Daniel0210]

@Alli56 
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here.

If your discounts have ended you will need to contact Sky to try to negotiate a new deal or potentially amend your package which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave