0

Discussion topic: Monthly bills

Reply
This message was authored by Jessica351 This message was authored by: Jessica351

Monthly bills

Hi I am just wondering why my bills keep increasing every month!?

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Monthly bills

Posted by a Superuser, not a Sky employee. Find out more

@Jessica351 

Bills don't increase every month. A discounted deal may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This might also help to explain
https://www.sky.com/help/articles/been-overcharged


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion