@Melx2 When did the transfer of your broadband take place as Sky bills can cover a period beyond the termination date, this being the case any over payment is refunded.
Did you get confirmation your service was switched when expected?
Is there a credit showing on your account?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
