Mobile restricted

[Tony193]

Hi

I paid my sky mobile bill today and set up new payment details.

3 hours later my phone and data still restricted.

I have spoken to someone and they said nothing wrong with account and hung up on me.

When on my account it says I need to set up new payment method which I also done.

[Daniel0210]

@Tony193 

You still have to wait for your payment to clear into Skys account. It's not instant. Also if your payment was more than 2 weeks late you need to pay the next bill as well. 

[Tony193]

Thank you for the reply.

No it wasn't 2 weeks late and according to the sky employee everything is fine and shouldnt have any restrictions on my account. I guess it's a waiting game