0

Discussion topic: Mobile broadband charges

Reply
This message was authored by: Greyhound2

Mobile broadband charges

I have recently purchased a iPad with 10gb data. I have been charged an extra £10 for unlimited calls and texts but was not aware of this extra charge as assumed it would be included in my data charge. Can anyone help?

Reply

All Replies

This message was authored by: caesarome

Re: Mobile broadband charges

Posted by a Superuser, not a Sky employee. Find out more

@Greyhound2 

The sim you purchased costs £10 per month and that includes the 10GB data and the unlimited calls and texts, this is because Sky does not see data only sims.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Greyhound2
Level 1 icon
Topic Author
This message was authored by: Greyhound2

Re: Mobile broadband charges

So I pay £14 a month for the data does this include the call and texts? Or am I paying £24 a month. I wasn't aware when I purchased the contract thanks 

This message was authored by: caesarome

Re: Mobile broadband charges

Posted by a Superuser, not a Sky employee. Find out more

You should be paying one price for the sim and nothing extra and that includes data, texts and calls so what are you being charged ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Greyhound2
Level 1 icon
Topic Author
This message was authored by: Greyhound2

Re: Mobile broadband charges

It is supposed to be £14 a month discounted to £1 for the first 3 months. However this month I'm being charged £10 for unlimited calls and texts and £1 for data so makes no sense at all

This message was authored by: caesarome

Re: Mobile broadband charges

Posted by a Superuser, not a Sky employee. Find out more

There should be no charges for the calls and texts so I would call Sky on 150 about this as all Sky sim plans include both at no extra cost.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply