@Keith152
I've moved your post from the Sky Q board as it's not Sky Q related. You'll need to call Sky when the lines open in the morning and explain what you have done. Hopefully you kept your proof of posting as Sky may wish to confirm that the hub has been returned before dispatching a replacement.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
