Missing label to return equipment

[steveshorthouse]

I cancelled my subscription and was sent a box to return equipment but there was no returns label. Whe i try to use the chat bot, i get sent round in circles and when i call the contact numbers, im told i cant speak to anyone due to cancelling my subscription. How can i get a return label for the equipment to send it back?

Thanks

Steve

[caesarome]

@steveshorthouse 

As you haven't got the return label then this link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.