0

Discussion topic: Missed marketplace payment

Reply
This message was authored by: Elaine49

Missed marketplace payment

Hi can anybody tell me how to resolve an issue that I'm having trying to get to sky marketplace to update a payment, rang customer services, no help whatsoever, can't believe it's difficult for this to be solved
Reply

All Replies

This message was authored by: Mark39

Re: Missed marketplace payment

Posted by a Superuser, not a Sky employee. Find out more

@Elaine49 wrote:
Hi can anybody tell me how to resolve an issue that I'm having trying to get to sky marketplace to update a payment, rang customer services, no help whatsoever, can't believe it's difficult for this to be solved

It apears to be. There have been a number of inconclusive threads reporting difficulties with paying an outstanding Marketplace bill  You can't do it yourself, so the only option is to persevere with Sky, I'm afraid.

This message was authored by: caesarome

Re: Missed marketplace payment

Posted by a Superuser, not a Sky employee. Find out more

@Elaine49 

Does marketplace and paying the bill option appear on your billing page on the MySky app or via here:

 

https://www.sky.com/bill/tv-broadband-talk

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Elaine49
Level 1 icon
Topic Author
This message was authored by: Elaine49

Re: Missed marketplace payment

One or more payments have failed. To avoid losing your subscriptions, check Sky marketplace.

 

Doesn't work

Reply