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Discussion topic: Miss Santosh

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This message was authored by: Sa49

Message posted on ‎11 Nov 2025 11:19 AM

Miss Santosh

Hi Sky l just had a new sky broadband fit l am happy with this but the old virgin broadband took £60 out today's So  l  need the money back 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎11 Nov 2025 11:26 AM - last edited: ‎11 Nov 2025 11:26 AM

Re: Miss Santosh

Posted by a Superuser, not a Sky employee. Find out more

@Sa49 

You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.


How did you cancel your Virgin subscription?

Have you contacted Virgin about this?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: caesarome

Message posted on ‎11 Nov 2025 11:31 AM

Re: Miss Santosh

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@Sa49 

If it is Virgin that took the money then it will be Virgin that you need to contact about this.

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Message posted on ‎11 Nov 2025 11:34 AM

Re: Miss Santosh

Posted by a Superuser, not a Sky employee. Find out more
@Sa49 wrote:

Hi Sky l just had a new sky broadband fit l am happy with this but the old virgin broadband took £60 out today's So  l  need the money back 

@Sa49 Did you have TV with Virgin or just broadband?

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