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Discussion topic: Managing monthly's payments

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This message was authored by: Mimi84

Managing monthly's payments

I have in-contract discount -£3 till 12.09.27 which was agreed £30 but you started to charge £33 two months ago - I'm not happy about this! Also I canceled landline 1,5 years ago and don't want to pay for "talk" option - only for "broadcast " option

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This message was authored by: PandJ2020

Re: Managing monthly's payments

Posted by a Superuser, not a Sky employee. Find out more

Annual increase it seems - your discount is fixed.

 

if you want to cancel subscriptions then you need to call Sky to give notice.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Managing monthly's payments

Posted by a Superuser, not a Sky employee. Find out more

@Mimi84 

The £3 increase was very likely the annual price increase. My broadband price increased by the same amount. 

You can't 'cancel the landline'. Sky Talk is bundled together with Sky Broadband. You can't cancel the Talk side of things without cancelling Broadband as well. Just make sure you're on the Sky Pay As You Talk tariff (call Sky if you're not). That way if you make no calls there are no Sky Talk charges. (The Pay As You Talk tariff is the default tariff when you join).


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Managing monthly's payments

Posted by a Superuser, not a Sky employee. Find out more

@Mimi84 wrote:

I have in-contract discount -£3 till 12.09.27 


That discount still applies as it is the price prior to this that has increased.

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