Manage sky mobile

[Haileyjjones24]

Hi I have had my sky account for 9 years but sky mobile has disappeared from my account and I'm unable to login manage my phone contact I have tried everything email and bank details are all the same 

[Tom-W19]

Hi @Haileyjjones24 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you Haileyjjones24 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Haileyjjones24]

Hi can this please be re escalated I still have no access 

[Daniel0210]

@Haileyjjones24 

If we re-escalate this are you going to be able to participate fully?