I would contact Sky by calling tjem
and explain that you want to reduce your package to the basic one, you might want to think about cancelling multiroom if you dont use it in your other room.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
https://www.sky.com/help/home
Say No when asked if you want a text or to go online then stay on the line.
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