Locked out of 2 factor authentication.

[Addz3r]

My 2 Factor authentication is tied to an old mobile number and i dont have a recovery code. I have tried going through the help pages on the website to no avail and the A.I assistant is not very useful. Is there a customer help number or email i could contact?

[Mark39 · Accepted solution]

@Addz3r the forum doesn't allow phone numbers to be posted, but if you use the 'no I still need help' button in Sky's help guide here, you'll be directed to contact options including a phone number: https://www.sky.com/help/sky-yahoo-mail/two-step-verif/articles/two-step-verification

[Addz3r]

thank you