Discussion topic: Live chat
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Message posted on 02 Sep 2026 06:28 PM
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Live chat
Hi I've been cut of so can not call out to sky plus I have real bad anxiety I'm trying to talk to a human about my bill throu live chat how can I do this
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All Replies
Message posted on 03 Sep 2026 09:31 AM
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Re: Live chat
@Help112444 if you've been cut off because of an unpaid bill, Sky won't talk to you by live chat either, I'm afraid.
To be honest, there's little point in talking to Sky anyway. Sky will automatically reinstate your service when the arrears are sorted out and you've re-setup your monthly payment. They won't do so until then - it's an automated process.
Message posted on 03 Sep 2026 09:35 AM
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Re: Live chat
You will have to pay what you owe in full and setup your payment details before Sky will restore your services. So you can do this via the MySky app or online here:
https://www.sky.com/bill/tv-broadband-talk
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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