06 Mar 2023 03:19 PM
Where has Sky live chat gone so that we are able to speak to a human being not the virtual assitant which is a joke and should be scrapped!! Does not put through to anyone....
06 Mar 2023 03:43 PM
Posted by a Superuser, not a Sky employee. Find out moreIs your issue something us fellow customers can help you with or point you in the right direction?
24 Mar 2023 12:01 PM
i keep going round in circles and need to speak to a human being not a bot. how on earth do i do this?
24 Mar 2023 12:04 PM - last edited: 24 Mar 2023 12:05 PM
Posted by a Superuser, not a Sky employee. Find out moreAt the bottom of this page select "Need more help" and a number should be shown:
31 Mar 2023 03:58 PM
it does my head in, irritates the hell out of me and then i have to give up because im so wound up by the computer asking the same questions over and over.
01 Jul 2023 12:14 PM
I had the same problem today. The Virtual Assistant just takes me round in circles whilst making irritating noises. Bring back Live Chat, please, Sky!
01 Jul 2023 12:19 PM
Posted by a Superuser, not a Sky employee. Find out moreSky won't action any requests by you posting on here. We are customers like yourself. Is your issue one we can maybe advise you on?
01 Jul 2023 01:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Barisax wrote:
I had the same problem today. The Virtual Assistant just takes me round in circles whilst making irritating noises. Bring back Live Chat, please, Sky!
The Virtual Assistant isn't intended to be a chat service. It's designed to help you find the best solution to the issue so that you don't have to call. Sky's chat (messenger) service remains available for particular topics.
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