I set up a Sky stream about six months ago hoping that MySkyApp would update and add it to my broadband account which was set up about a year before.
Sky created a new Sky account for the TV and to date only shows info TV related.
Consequently I still retain a previous account which still is the source for my Broadband account.
In summary I have two Sky accounts. As the TV was the most recent to be set up whenever I log in I can only access that.
My previous account used for broadband info remains active info but I am unable to log into it, as MySkyApp only recognises my tv log in details.
Both accounts share the same email address but different passwords.
i have tried numerous ways of trying to
log into my original account, but it appears Sky only recognises the most recent account (TV)
