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Discussion topic: Letter

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Avatar for Codiegoddard
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This message was authored by: Codiegoddard

Message posted on ‎02 Dec 2024 12:41 PM

Letter

I've had a letter about notice of sums in arrears, but I'm all paid up . I'm confused
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎02 Dec 2024 12:45 PM

Re: Letter

Posted by a Superuser, not a Sky employee. Find out more

We're other customers here so can't see your account.  Any clues anywhere?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎02 Dec 2024 01:13 PM

Re: Letter

Posted by a Superuser, not a Sky employee. Find out more

Does your billing show that nothing is outstanding here:

 

https://www.sky.com/bill/tv-broadband-talk

 

If so then you might have to call them via the number shown on the letter if there is one.

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This message was authored by: Daniel0210

Message posted on ‎02 Dec 2024 04:34 PM

Re: Letter

Posted by a Superuser, not a Sky employee. Find out more

@Codiegoddard 

Are you sure the letter is from Sky? Is it addressed to you by name? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Codiegoddard

Message posted on ‎03 Dec 2024 03:45 PM

Re: Letter

My sky billing is saying I don't owe anything and it's all paid 

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This message was authored by: Codiegoddard

Message posted on ‎03 Dec 2024 03:46 PM

Re: Letter

The letter is addressed to me and has sky at the top . I'm going to contact sky and see 

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